Delete your ScanCamy account

You can delete your ScanCamy account directly from the app.

How to delete your account in the app

Open ScanCamy and sign in.
Go to the Account tab.
Tap Delete Account.
Confirm when prompted. This action cannot be undone.

What gets deleted

Deleted: your ScanCamy account and your account/profile information (name, phone, address, avatar reference) are removed from our backend.
Preserved on your device: documents and files you created with ScanCamy are stored locally and are not removed by account deletion. To remove them, delete them in the app or uninstall ScanCamy from your device.
Cloud documents: the current version does not store your documents in the cloud, so there is no cloud document content to delete.

Account deletion is permanent and cannot be undone. If you only want to step away temporarily, you can sign out instead — your local documents are preserved and you can sign back in later.

Need help?

If you can’t access the app to delete your account, email support@scancamy.com from the email address associated with your account and we will assist you. See also our Privacy Policy.