ScanCamy Support

We’re here to help. Email us at support@scancamy.com and we’ll get back to you.

Common topics

Sign-in help

Sign in with the email and password you used to create your ScanCamy account. If sign-in fails, double-check your email address and try again.

Password reset

Use “Forgot Password” on the sign-in screen to receive a reset link by email, then set a new password.

Scanning & import issues

Make sure ScanCamy has camera permission to capture documents. To import an existing image or file, use the import option and select the item from your device.

PDF, export & sharing

Create a PDF from your scans, then use your device’s share or print options to send or print it. You choose the destination app or service.

Account & profile

Manage your profile (name, phone, address) in the app under Account. Email and password changes are handled through secure account settings.

Account deletion

You can delete your account from the app. See Account deletion for the exact steps.

Billing / Premium

Paid features are not yet available in the current release. No purchase is required to use ScanCamy today. This page will be updated when paid features are introduced.

Contact

Email: support@scancamy.com
See also our Privacy Policy.